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Cookies Policy
This Cookies Policy explains how Betsio Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any other terms that apply to your use of the site. By continuing to browse the website, you acknowledge that cookies may be used as described below. Where required by law, we will ask for your consent before placing non-essential cookies on your device.
1. What cookies are
Cookies are small text files or similar data files that are placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain functions. Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Others remain on your device for a set period or until you delete them.
The term cookies may also include related technologies, such as pixels, tags, web beacons, local storage and software development tools. These technologies can collect information about how a website is accessed and used. In this policy, we use the word cookies to refer to cookies and similar technologies unless a distinction is necessary.
Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information that we hold about you. When this occurs, that information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.
Why cookies are used
Cookies help Betsio Casino provide a functional, secure and consistent online experience. They can support account access, remember choices, help pages load correctly, identify technical problems and provide information about how visitors use the website. Cookies may also assist with security controls, fraud prevention, compliance processes and responsible gambling features.
2. Types of cookies we may use
The cookies used on the website may vary depending on the pages you visit, the services you use, your device and your cookie choices. The main categories are described below. A cookie may fall into more than one category.
Strictly necessary cookies
These cookies are required for core website functions. They may allow you to move between pages, sign in, access account areas, maintain a secure session and use features that you request. They can also support load balancing, security monitoring, fraud detection and the protection of the website from malicious activity. Because these cookies are necessary for the operation of the website, they may not be switchable through every cookie preference tool.
Functional cookies
Functional cookies help the website remember choices you make, such as language, region, display preferences or other settings. They may make your next visit more convenient and help us provide services in a way that is more relevant to your selected preferences. If you disable these cookies, some settings may not be remembered and certain functions may be less convenient.
Analytics and performance cookies
These cookies provide information about how visitors use the website. They may show which pages are visited, how visitors navigate between pages, whether pages load correctly and where technical issues occur. We use this information in an aggregated or otherwise appropriate form to understand performance and improve website content, design, accessibility and reliability.
Advertising and measurement cookies
Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit repeated advertising and understand how visitors respond to promotional content. They may be placed by Betsio Casino or by carefully selected service providers acting on our behalf. These cookies are not essential to the basic operation of the website and may be controlled through the available consent tools or your browser settings.
Security and compliance cookies
Some cookies may support identity checks, account security, fraud prevention, age or location controls, responsible gambling processes and other legal or operational requirements. These technologies may help us identify unusual activity, protect users and maintain the integrity of our services. Disabling them may affect your ability to use some parts of the website.
3. Cookies placed by service providers
Some cookies may be placed by third-party service providers that help us operate, secure, analyse or improve the website. These providers may process information about your device, browser, approximate location, website activity or interactions with online content. They are expected to handle information in accordance with their contractual obligations, applicable law and their own privacy notices where relevant.
Third-party services may change over time as website technology, security requirements and business needs develop. We do not use this policy to provide an exhaustive list of every provider or cookie that may be encountered. Information about available cookies may be displayed in the website's cookie banner, consent management tool or other relevant notice.
Third-party websites, applications, social media services or payment pages may have their own cookies and privacy practices. If you follow a link away from the Betsio Casino website, you should review the relevant third party's policy before providing information or accepting cookies. Betsio Casino is not responsible for the cookie practices of websites that it does not control.
Personalised content and gambling-related information
Cookies and similar technologies may help us understand which parts of the website are useful and how online content is received. They should not be interpreted as a guarantee that you will receive a particular promotion, offer or outcome. Gambling involves risk, and any marketing or website personalisation does not change the terms that apply to an account or activity.
We aim to use information responsibly and may apply controls designed to support safer gambling and legal compliance. If you are concerned about your gambling, consider using the responsible gambling tools available through your account or taking a break. You should not use cookie settings to avoid security, identity, age or responsible gambling controls.
4. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies involved, you may be able to accept all optional cookies, reject optional cookies or select individual categories. Your choices may be saved in a cookie or similar local file so that the website can remember them. If you clear that file, use another browser or change devices, you may be asked to make your choices again.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block certain cookies or receive a warning before cookies are stored. Instructions vary between browsers and devices, so consult the relevant provider's help information for current guidance.
- Blocking all cookies may prevent the website from working properly or may stop you from signing in and using account features.
- Deleting cookies may remove saved preferences and sign you out of services that rely on session information.
- Rejecting analytics or performance cookies will not normally stop you from accessing basic website content, but it may limit our ability to improve the site.
- Cookie controls on one browser or device may not apply to another browser or device.
- Some cookies may be necessary for security, compliance, fraud prevention or account operation and may not be optional.
Do Not Track signals
Some browsers offer a Do Not Track setting. Because there is no consistent industry standard for interpreting these signals, the website may not respond to every Do Not Track request in the same way. You can use the cookie preference tool and browser controls described above to manage optional cookies.
Changes to this policy
We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time to remain informed about how cookies are used. Continued use of the website after an update may indicate acceptance of the revised policy, subject to any consent requirements that apply.
Questions and privacy requests
If you have questions about this policy, your cookie choices or the handling of personal information, please use the contact or privacy support channel made available on the Betsio Casino website. When making a request, provide enough information for us to understand the issue, but avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.